UnotelX completely transformed how we manage our MVNO operations. Before switching, activations were slow and required multiple systems. Now everything from customer management to billing and provisioning is centralized in one platform. We've reduced activation times by over 80% and significantly improved operational efficiency.
The Dealer Portal has been a game changer for our retail network. Our agents can activate customers, assign devices, process payments, and track commissions without any training challenges. The platform is intuitive, reliable, and has helped us scale across multiple locations.
UnotelX is a complete MVNO operating platform that combines CRM, billing, activations, inventory management, dealer portals, customer self-care, APIs, and carrier integrations into a single unified solution. It helps telecom operators launch, manage, and scale their services more efficiently.
UnotelX is designed for Retail MVNOs, Dealer & Store MVNOs, ACP Providers, IoT MVNOs, Enterprise Telecom Operators, and Wholesale Telecom Providers. The platform can be customized to support different business models and operational requirements.
Yes. UnotelX includes built-in integrations with major carriers such as AT&T and US Cellular, along with payment providers like Stripe and Braintree. Additional integrations are available for SMS, email, KYC, address validation, CRM, and accounting systems.
Absolutely. The Customer Self-Care Portal allows subscribers to view usage, recharge plans, manage payment methods, update personal information, purchase add-ons, submit support tickets, and access billing history without contacting support.
Launch timelines vary based on carrier requirements, integrations, and business needs. However, UnotelX significantly reduces deployment time by providing a ready-to-use platform with built-in CRM, billing, activations, inventory management, APIs, and automation workflows.
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